Player Wellbeing

Responsible Gaming at 7bdbet

At 7bdbet, we believe that great entertainment begins with a safe and controlled environment. Our responsible gaming framework gives every Bangladeshi player the tools, information, and support needed to keep gambling fun, affordable, and in perspective — always.

18+ Players Only Self-Exclusion Available Deposit Limits Session Time-Outs 24/7 Support

Six Pillars of Responsible Gaming at 7bdbet

Every tool and policy described below is available free of charge to all registered 7bdbet players in Bangladesh. Your wellbeing is not optional — it is central to how we operate.

Strict 18+ Age Policy

7bdbet maintains an absolute minimum age of 18 years for all registered players. Every new account undergoes age verification as part of our KYC process. Any account found to belong to a person under 18 is immediately closed and all deposits are returned in full.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 7bdbet account. Once you reach your chosen limit, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; increasing one requires a mandatory 7-day cooling-off period.

Session Time Limits

Define a maximum continuous play session length. When your chosen time is reached, 7bdbet will display a clear notification and, if you wish, automatically log you out. Taking regular breaks is proven to support healthier gambling habits and sharper decision-making.

Time-Out / Cool-Off

Need a short break? Activate a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account remains open but all gambling features are disabled. You will not receive any promotional communications during this period. The time-out cannot be reversed once activated.

Self-Exclusion

If you feel that gambling is becoming a serious concern, you can apply for self-exclusion for a minimum period of 6 months or up to a permanent lifetime ban. During self-exclusion your account is fully suspended. You may request reinstatement after the exclusion period with a mandatory 7-day reflection notice.

24/7 Dedicated Support

Our trained support team is available around the clock via live chat and email. If you are concerned about your own gambling or that of someone close to you, reach out at any time. All responsible gaming conversations are handled with full confidentiality and without judgement.

Your Account Controls, Explained

Every responsible gaming control listed below can be activated directly from your 7bdbet account settings panel, or by contacting our support team via live chat. Controls that restrict activity take effect instantly. Controls that increase activity are subject to a reflection delay to protect you.

Gambling Should Always Be Fun

Gambling is a form of entertainment — not a method for generating income, solving financial problems, or recovering previous losses. If you find that you are gambling to cope with stress, anxiety, debt, or emotional difficulty, please use the self-assessment checklist and contact our support team immediately.

  • Never gamble more than you can comfortably afford to lose
  • Do not chase losses — accept them as the cost of entertainment
  • Take regular breaks and maintain balance in your daily life
  • Keep gambling separate from financial obligations
Loss Limits

Cap the total amount you can lose within a defined period — daily, weekly, or monthly. Once the limit is hit, betting and casino play are automatically paused for the remainder of that period. This is one of the most effective budgeting tools available on the 7bdbet platform.

Wagering / Bet Limits

Restrict the maximum stake you can place on a single bet or spin. This control is especially useful for slots and live casino players who want to maintain disciplined stake management without having to manually check every wager.

Reality Checks

Enable on-screen pop-up reminders that appear at regular intervals (every 30, 60, or 90 minutes) to show how long you have been playing, how much you have wagered, and your net result for the session. These notifications act as a grounding mechanism during extended play.

Marketing Opt-Out

Opt out of all bonus offers, promotional emails, SMS, and WhatsApp messages at any time. Players who are taking a break or managing their gambling habits should not be exposed to promotional incentives. Your opt-out request is processed within 48 hours and no marketing is sent during that window.

Account Activity Statement

Request a full activity statement showing all deposits, withdrawals, bets placed, wins, and losses over any chosen period. Reviewing your account history regularly is a healthy habit that helps you stay aware of your actual spending patterns.

Are You Gambling Responsibly?

Honest self-reflection is the first step toward maintaining a healthy relationship with gambling. Read through the questions on the right. If you answer "Yes" to two or more of them, we strongly encourage you to contact our support team or activate one of the account controls described above.

Reminder: Answering these questions honestly is entirely private. No data from this checklist is stored or shared. It is a personal reflection exercise only.

If you are in crisis: Please contact our live chat support immediately or email [email protected]. We will respond without delay and assist you in activating emergency self-exclusion.

1

Do you find yourself gambling with money that was intended for essential expenses such as rent, food, utilities, or loan repayments?

2

Do you feel a compulsion to keep gambling after a loss in an attempt to win back the money you have already lost?

3

Have you lied to family members, friends, or colleagues about the amount of time or money you spend gambling?

4

Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?

5

Has gambling caused tension, arguments, or serious problems in your personal relationships or at work?

6

Do you find that you need to gamble with progressively larger amounts of money in order to feel the same level of excitement?

7

Have you borrowed money, sold possessions, or taken out a loan specifically to fund gambling activity?

8

Do you use gambling as a way to escape from stress, depression, loneliness, anxiety, or other personal difficulties?

Last Updated: January 2026

Our Commitment to Responsible Gaming

7bdbet is unequivocally committed to the principle that gambling must be a safe, enjoyable, and controlled leisure activity. We recognise that for the vast majority of players in Bangladesh who use our platform, gambling is exactly that — a form of entertainment. However, we also acknowledge that for a small number of players, gambling can become problematic, and it is our responsibility to provide the information, tools, and human support needed to address that risk proactively.

Our responsible gaming programme is not a legal formality. It is a genuine commitment embedded throughout the 7bdbet platform — from the design of our account controls and the training of our support staff to the content of our promotional communications and the way we monitor account activity. Every aspect of the 7bdbet responsible gaming framework has been designed with the player's long-term wellbeing in mind.

We are committed to the following core principles: protecting minors from accessing gambling services, providing practical and effective tools for players to manage their gambling behaviour, training our customer support team to identify and respond sensitively to signs of problem gambling, and ensuring that all marketing and promotional material is responsible, accurate, and not targeted at vulnerable individuals.

Core Principle: At 7bdbet, responsible gaming is a shared responsibility. The platform provides the tools and the support. You maintain the awareness and self-control. Together, we keep gambling safe and enjoyable for everyone on the platform.

Age Verification Policy

The minimum legal age to use the 7bdbet platform is 18 years. This is an absolute requirement with no exceptions. Every player who registers a 7bdbet account is required to confirm at registration that they are aged 18 or above. This declaration alone is not sufficient — 7bdbet also conducts documentary age verification as part of the standard KYC (Know Your Customer) process.

During KYC verification, players are required to submit a valid government-issued photo ID that displays their date of birth. Accepted documents include the Bangladesh National Identity Card (NID), a valid passport, or a valid driving licence. Accounts where the player cannot verify their age remain in a restricted state — withdrawals are blocked and certain features are unavailable — until verification is successfully completed.

In cases where 7bdbet has a reasonable suspicion that a player may be underage — for example, based on account behaviour, information provided during customer support interactions, or a third-party report — the account will be immediately suspended pending verification. If it is confirmed that the account belongs to a person under 18, the account is permanently closed, all gambling activity is voided, and all deposits are refunded to the payment source.

Protecting Young People

7bdbet strongly encourages all account holders who share a device or internet connection with children or young people to take proactive steps to prevent underage access. The following measures are recommended:

  • Use parental control software such as Net Nanny, Norton Family, or similar tools to restrict access to gambling websites on shared devices.
  • Never share your 7bdbet login credentials — your username and password should be known only to you. If a minor knows your login details, change your password immediately.
  • Always log out of your 7bdbet account when using shared computers, tablets, or mobile devices.
  • Do not leave your 7bdbet account session open and unattended on any device that a minor could access.
  • Enable device-level PIN or biometric locks on mobile phones and tablets to prevent unauthorised access to your 7bdbet account via the mobile browser.

If you are a parent or guardian and you believe a person under 18 in your household has accessed or registered with 7bdbet, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay, including account closure and full deposit refund where applicable.

Setting and Managing Your Limits

7bdbet provides a comprehensive suite of account management tools to help you stay in control of your gambling. These tools are accessible at any time from the Responsible Gaming section of your account dashboard. You do not need to contact support to activate most of these controls — they are entirely self-service.

The following limits are available to all registered players:

  • Deposit Limits: Set a maximum deposit amount per day, per week, or per month. Limits apply to all deposit methods including bKash, Nagad, Rocket, Upay, and bank transfer. Reducing a limit is effective immediately. Increasing a limit is subject to a 7-day waiting period to prevent impulsive decisions.
  • Loss Limits: Set a maximum net loss per day, per week, or per month. Once your net loss reaches the defined threshold, all betting and casino game access is suspended for the remainder of the period.
  • Wagering Limits: Restrict the maximum stake per individual bet or spin, helping to prevent high-value impulsive wagers.
  • Session Time Limits: Set a maximum uninterrupted play duration. At the end of the session limit, a notification is displayed. You may choose to receive a prompt to log out, or configure automatic logout.
  • Reality Check Reminders: Receive periodic pop-up notifications showing your current session duration, total amount wagered, and net win or loss for the session. Available at 30-minute, 60-minute, and 90-minute intervals.

All limits you set are stored against your account and apply consistently across all devices through which you access 7bdbet — desktop browser, mobile browser, and any future app versions. Limits cannot be bypassed by logging in on a different device or browser.

Good practice: We recommend setting your deposit limit at the time of account registration, before you make your first deposit. Starting with a comfortable, sustainable limit from day one is the single most effective step a new player can take toward responsible gambling.

Self-Exclusion Programme

Self-exclusion is the most powerful responsible gaming tool available at 7bdbet. It is designed for players who recognise that their gambling has become — or risks becoming — a serious problem and who need a firm, enforced break from the platform.

When you self-exclude from 7bdbet, the following happens immediately and without exception:

  • Your account is fully suspended. You cannot log in, place bets, access casino games, or make deposits.
  • All outstanding bonus balances are voided and forfeited.
  • Any available real-money balance in your account is returned to you via your primary withdrawal method, subject to standard identity verification requirements.
  • You are removed from all 7bdbet marketing lists. You will receive no promotional emails, SMS messages, or WhatsApp notifications during the exclusion period.
  • Your account cannot be reactivated until the chosen exclusion period has expired, and even then a mandatory 7-day reflection notice period applies before reinstatement.

Self-exclusion periods available at 7bdbet are: 6 months, 1 year, 3 years, 5 years, and Permanent (lifetime). We strongly recommend choosing a period that genuinely reflects the severity of your concerns. Permanent exclusion is irreversible.

To activate self-exclusion, contact our live chat support team at any time or send a written request to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and your chosen exclusion period. Requests are processed within 1 hour of receipt, 24 hours a day, 7 days a week.

Important — Self-Exclusion Limitations

Self-exclusion on 7bdbet applies to the 7bdbet platform only. If you are concerned about problem gambling more broadly, we strongly encourage you to also seek support from independent organisations and to consider self-exclusion from other gambling platforms you may use. Our support team can provide guidance on available resources in Bangladesh.

Staff Training & Player Monitoring

Every member of the 7bdbet customer support team receives training in responsible gambling awareness. This training covers how to identify the behavioural signs of problem gambling in player account activity and support interactions, how to approach sensitive conversations with empathy and without judgement, and how to guide players toward the appropriate responsible gaming tools or external support resources.

In addition to human oversight, the 7bdbet platform uses automated monitoring systems that flag account activity patterns associated with potential problem gambling — including rapidly escalating deposit frequency, loss-chasing behaviour, extended uninterrupted play sessions, and sudden large increases in wagering stakes. When such patterns are detected, a member of the responsible gaming team will proactively reach out to the player to check in and to offer information about available controls.

7bdbet will never use knowledge of a player's vulnerability to increase platform engagement or to target that player with enhanced promotional offers. Players who are identified as potentially at risk are placed on a marketing suppression list and are not targeted with bonus incentives.

Get Help — You Are Not Alone

If you are concerned about your own gambling habits or those of someone you care about, please do not hesitate to reach out. The 7bdbet support team is available 24 hours a day, 7 days a week, and all responsible gaming conversations are treated with complete confidentiality.

Contact our responsible gaming team directly:

  • Live Chat: Available on the 7bdbet platform at all times. Ask to speak with the Responsible Gaming team.
  • Email: [email protected] — use the subject line "Responsible Gaming" for priority routing. We aim to respond within 4 hours during Bangladesh Standard Time (BST, UTC+6) business hours, and within 12 hours at all other times.
  • WhatsApp: +880 1700-000000

You may also find the following types of external resources helpful. We encourage you to search for professional problem gambling helplines and counselling services available in Bangladesh. Speaking with a professional counsellor or therapist who specialises in behavioural addictions can be an extremely effective step toward regaining control.

Remember: seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner the situation can improve. 7bdbet stands ready to support you every step of the way.

Need Help Right Now?

Our responsible gaming support team is available 24/7. Whether you want to set a limit, take a break, or talk to someone about your gambling habits, we are here for you — no judgement, complete confidentiality.

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+880 1700-000000

Play Smart. Play Safe. Play at 7bdbet.

Now that you understand our responsible gaming framework, feel free to explore everything 7bdbet has to offer — from live cricket betting to premium slots and immersive casino games. Always within your limits, always on your terms.

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