Privacy Policy for 7bdbet

1. Introduction

Welcome to the 7bdbet Privacy Policy. 7bdbet ("we", "us", "our", "the Platform") is committed to protecting the personal information of every player who registers and uses the services available at https://7bdbet.net. This Privacy Policy explains in plain, transparent language what personal data we collect, why we collect it, how it is used, with whom it may be shared, and what rights you have in relation to your personal data.

This Privacy Policy applies to all users of the 7bdbet website, including registered account holders, visitors who browse the site without registering, and individuals who interact with 7bdbet through any of our support channels. It covers all personal data collected through the 7bdbet website, any associated mobile-optimised experience, live chat, email correspondence, and any other channel through which you may engage with us.

By registering a 7bdbet account or by continuing to use the 7bdbet website, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you must not use the 7bdbet platform.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference and form part of your overall agreement with 7bdbet.

2. Data Controller

For the purposes of this Privacy Policy, 7bdbet acts as the data controller in respect of personal data collected from users of the platform. As data controller, 7bdbet determines the purposes and means by which your personal data is processed.

If you have any questions, concerns, or requests relating to the way 7bdbet handles your personal data, you may contact us at any time using the details provided in Section 15 of this policy. We take all data-related enquiries seriously and aim to respond to every valid request within 30 calendar days.

3. Personal Data We Collect

7bdbet collects personal data from you in several categories, depending on the nature of your interaction with the platform. The categories of personal data we may collect include:

We do not collect special category data (also known as sensitive personal data) such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data unless this is strictly necessary for a specific legal compliance purpose, in which case you will be notified separately.

4. How We Collect Your Data

7bdbet collects personal data through the following channels and mechanisms:

• Account Registration: When you create a 7bdbet account, you provide identity and contact data directly through the registration form.
• KYC Verification: When you complete identity verification, you upload verification documents directly to the 7bdbet platform via a secure upload mechanism.
• Deposits and Withdrawals: Financial data is collected when you initiate deposit or withdrawal transactions through the cashier.
• Platform Usage: Technical and usage data is collected automatically as you navigate and interact with the 7bdbet website, including through cookies and similar tracking technologies (see Section 8).
• Customer Support Interactions: Communication data is collected when you contact 7bdbet via live chat, email, or WhatsApp.
• Third-Party Service Providers: We may receive additional data about you from payment processors, identity verification partners, and fraud prevention services in order to validate the information you have provided and to fulfil our legal obligations.

5. How We Use Your Personal Data

7bdbet uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and manage your 7bdbet account, including processing your registration, updating your account details, and facilitating login access.
• Service Delivery: To provide access to casino games, the sportsbook, promotional offers, and all other features of the 7bdbet platform.
• Payment Processing: To process deposits and withdrawals through your selected payment method (bKash, Nagad, Rocket, Upay, bank transfer, or card), and to maintain accurate financial records.
• Identity and Age Verification: To verify that you are who you claim to be, that you meet the minimum age requirement of 18 years, and that you are not subject to any self-exclusion or account restriction.
• Legal and Regulatory Compliance: To comply with applicable anti-money laundering (AML) obligations, responsible gaming requirements, and any other legal duties imposed on the platform.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, collusion, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible Gaming: To monitor gaming behaviour and apply responsible gaming tools such as deposit limits, session limits, and self-exclusion where requested or where our monitoring identifies a potential risk.
• Customer Support: To respond to your enquiries, process complaints, and provide assistance through live chat, email, and WhatsApp.
• Marketing and Promotions: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive marketing communications. You may withdraw your consent at any time.
• Platform Improvement: To analyse aggregated usage data and technical data to improve the performance, reliability, and user experience of the 7bdbet platform.

6. Legal Basis for Processing

7bdbet processes your personal data on one or more of the following legal bases, depending on the purpose of processing:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 7bdbet — including account creation, payment processing, game access, and support delivery — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing that is required to comply with applicable legal and regulatory obligations — including KYC identity verification, AML transaction monitoring, and age verification — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement is carried out on the basis of 7bdbet's legitimate interests, provided that these interests are not overridden by your own data protection rights.
• Consent: Processing for marketing communications and non-essential cookies is carried out on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7. Data Sharing & Third Parties

7bdbet does not sell, rent, or trade your personal data to any third party for their own independent commercial purposes. However, in order to operate the 7bdbet platform effectively and to comply with our legal obligations, we may share your personal data with the following categories of third-party service partners:

• Payment Processors: Mobile financial service providers (bKash, Nagad, Rocket, Upay) and card payment processors (Visa, Mastercard) receive the financial data necessary to process your deposit and withdrawal transactions.
• Identity Verification Providers: Third-party KYC and identity verification partners receive identity data and verification documents to assist in the fulfilment of our age and identity verification obligations.
• Fraud Prevention Services: Specialist fraud detection and prevention services may receive technical data and transaction data to assist in identifying and preventing fraudulent activity on the platform.
• Game Content Providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate game engines that may process limited technical data (such as session tokens and game outcomes) as part of their game delivery infrastructure. These providers operate under valid data processing agreements with 7bdbet.
• Customer Support Platforms: Third-party live chat and ticketing software providers may process communication data in order to facilitate the delivery of customer support services.
• Legal and Regulatory Authorities: Where required by law, by court order, or by a legitimate regulatory directive, 7bdbet may disclose personal data to law enforcement agencies, financial intelligence units, or other governmental authorities.

All third-party service providers who process personal data on behalf of 7bdbet are required to do so under a formal data processing agreement that obligates them to protect your data and to use it only for the purposes specified by 7bdbet.

8. Cookies & Tracking Technologies

7bdbet uses cookies and similar tracking technologies to operate the platform, enhance your experience, and collect the technical and usage data described in this policy. Cookies are small text files stored on your device by your web browser when you visit a website.

The types of cookies used on the 7bdbet platform include:

• Essential Cookies: Required for the platform to function correctly. These include session cookies that maintain your login state and security cookies that protect your account from unauthorised access. Essential cookies cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your account preferences, language settings, and display choices to provide a more personalised experience on subsequent visits.
• Analytics Cookies: Used to collect aggregated, anonymised information about how players use the 7bdbet platform — including pages visited, time spent on the platform, and navigation patterns — to help us improve the service.
• Marketing Cookies: Used to track promotional offer effectiveness and, where you have consented, to deliver relevant promotional communications. Marketing cookies are only activated following your explicit consent.

You can manage your cookie preferences through your browser settings at any time. Most browsers allow you to refuse new cookies, delete existing cookies, and configure alerts when cookies are set. Note that disabling essential cookies may prevent you from accessing certain features of the 7bdbet platform.

9. Data Retention

7bdbet retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to the following retention guidelines:

• Active Account Data: Personal data associated with an active 7bdbet account is retained for the full duration of the account's active period and for a period of five years following the closure or deactivation of the account, in order to comply with applicable legal and regulatory retention obligations.
• Financial Transaction Records: Records of deposits, withdrawals, and associated financial data are retained for a minimum of five years following the date of the transaction, in accordance with anti-money laundering record-keeping requirements.
• KYC and Verification Documents: Identity verification documents are retained for a minimum of five years from the date of verification, or from the date of account closure, whichever is later.
• Customer Support Communications: Live chat transcripts, email correspondence, and support ticket records are retained for a minimum of two years from the date of the interaction.
• Marketing Consent Records: Records of marketing opt-in and opt-out choices are retained for as long as they are relevant to demonstrating compliance with consent obligations.
• Anonymised Analytics Data: Aggregated, anonymised usage and analytics data that cannot be used to identify any individual player may be retained indefinitely for the purpose of platform improvement and business analysis.

Upon the expiry of the applicable retention period, personal data is securely and permanently deleted from 7bdbet's systems, or anonymised in such a way that it can no longer be attributed to any identifiable individual.

10. Security Measures

7bdbet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 7bdbet servers is encrypted using industry-standard SSL/TLS protocols, ensuring that data cannot be intercepted in transit.
• Data Encryption at Rest: Sensitive stored data — including identity documents, payment details, and account credentials — is encrypted at rest using strong encryption algorithms.
• Access Controls: Access to personal data within 7bdbet's systems is restricted on a need-to-know basis. Only authorised personnel with a legitimate operational requirement are permitted to access personal data, and all access is logged and audited.
• Two-Factor Authentication: Account access is protected by optional two-factor authentication, providing an additional layer of security beyond the password.
• Regular Security Audits: 7bdbet conducts regular technical security reviews and vulnerability assessments to identify and remediate potential security risks in the platform infrastructure.
• Incident Response: In the event of a confirmed personal data breach that poses a risk to the rights and freedoms of affected players, 7bdbet will notify affected individuals and relevant authorities in accordance with applicable data breach notification requirements.

While 7bdbet takes every reasonable precaution to protect your data, no online system can guarantee absolute security. You also play a role in keeping your account secure by maintaining a strong, unique password and keeping your login credentials confidential. If you suspect that your account has been compromised, contact 7bdbet support immediately at [email protected].

11. Your Data Protection Rights

As a player at 7bdbet, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in Section 15. We will respond to all valid requests within 30 calendar days.

• Right of Access: You have the right to request a copy of the personal data that 7bdbet holds about you. This is sometimes referred to as a Subject Access Request (SAR). We will provide a clear summary of the data held, the purposes for which it is used, and the categories of third parties with whom it has been shared.
• Right to Rectification: You have the right to request that any inaccurate or incomplete personal data held by 7bdbet be corrected or updated. You can update many of your basic account details directly from within your account settings.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and there is no other legal basis for processing. This right is subject to any overriding legal obligations that require 7bdbet to retain certain data.
• Right to Restriction of Processing: You have the right to request that 7bdbet restricts the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing.
• Right to Data Portability: Where processing is based on your consent or on a contractual basis, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where processing is based on legitimate interests. You also have an unconditional right to object to the processing of your personal data for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., for marketing communications or non-essential cookies), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

12. Minors & Age Restriction

The 7bdbet platform is strictly intended for adults aged 18 years and above. 7bdbet does not knowingly collect personal data from individuals under the age of 18. If we discover or are notified that personal data has been collected from a person under 18, we will take immediate steps to close the associated account, delete the personal data, and refund any deposits made.

If you are a parent or guardian and you believe that a minor in your care has registered an account at 7bdbet and provided personal data, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

7bdbet employs age-verification procedures as part of the KYC process to minimise the risk of underage access. We are committed to robust age-gating and responsible gaming protections. For further information, please visit our Responsible Gaming page.

13. International Data Transfers

In order to deliver our services, some of your personal data may be processed by third-party service providers whose systems are located outside of Bangladesh. This may include game content providers, payment processing partners, identity verification services, and cloud infrastructure providers.

Where personal data is transferred to third parties operating in other jurisdictions, 7bdbet takes appropriate steps to ensure that your data continues to receive a level of protection consistent with the principles set out in this Privacy Policy. This may include entering into data processing agreements that incorporate appropriate data transfer safeguards with the relevant service providers.

By using the 7bdbet platform and by providing your personal data, you acknowledge that your data may be transferred to, stored, and processed in jurisdictions outside of Bangladesh as described in this section.

14. Amendments to This Privacy Policy

7bdbet reserves the right to update or amend this Privacy Policy at any time in order to reflect changes in our data processing practices, changes in applicable law, or improvements to our services. The date of the most recent revision is displayed at the top of this document.

Where a material change is made to this Privacy Policy — meaning a change that substantively affects your rights or the way in which we use your personal data — we will notify registered players by email to their registered address and via a prominent on-platform notification, with a minimum of 7 days' notice before the change takes effect.

Minor updates — such as typographical corrections, clarifications that do not alter the substance of the policy, or updates required by law — may take effect immediately upon publication without prior notice. Your continued use of the 7bdbet platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

We recommend that you review this Privacy Policy periodically to remain informed of how 7bdbet handles your personal data.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7bdbet processes your personal data, please contact our support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week on the 7bdbet platform. Typical response time is under 3 minutes.
• Email: [email protected] — for formal data rights requests and privacy-related enquiries. Responses within 30 calendar days for data rights requests; within 24 hours for general enquiries during Bangladesh Standard Time (UTC+6) business hours.
• WhatsApp: +880 1700-000000

When submitting a data rights request, please include your registered 7bdbet username, a clear description of your request, and any supporting information that may help us locate your records. We may be required to verify your identity before fulfilling the request.